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FAQ

Which payment options does Seedor offer?

The payment service partners of Seedor are Stripe and Paypal. 

When placing an order, you can choose one of the available payment methods offered by our payment service partners.

  • Credit Card 
  • SOFORT (SOFORT can be used by customers in
 Germany, Austria, Belgium, The Netherlands, Italy and Spain) 
  • Giropay (Giropay payments can be used by customers in Germany) 
  • Paypal
  • Klarna
Find out all the information you need on how to pay here.

Where does Seedor ship to?

Seedor ships EU-wide, to Norway and Switzerland, And with a limited selection to US! We’re working on shipping to more countries, too. Send us a message if you would like to order from another country and we’ll try to work it out!

 

Do you ship to US?

Yes,we can now ship small packages to US, which means limited selection including the plant hanger chandelier and plant ornaments.

How can I track my shipment?

When your order is processed and shipped, you’ll receive a shipping confirmation to your email, as well as the DHL tracking code. With that, you can see exactly where your package is. If you didn’t get the tracking code, let us know and we’ll send it to you!

How much does the shipping cost?

Orders from Germany over 60€ are shipped without any additional shipping costs, the free shipping limit to other EU countries is 90€. Orders below these sums have following shipping costs to following countries:

  • Germany: 4,95€
  • Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Netherlands, Poland : 8,95€
  • Cyprus, Bulgaria, Croatia, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden: 9,95€
  • Norway, Switzerland: 19,95€
  • USA: 14,95€

For more information about shipping visit Shipping & Delivery -page

Can I pick up my shipment?

Coming soon! We’re currently working on the Berlin pickup option, so stay tuned!

I have a great product idea for you, how can I share it with you?

We’d love to hear your ideas and feedback! Feel free to share them with us through the contact form or email. You’re also welcome to write us on Instagram @seedor.store or Facebook!

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