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Terms & Conditions

Seedor Terms & Conditions

1 Scope of application

These General Terms and Conditions apply to all business relations between Seedor and the buyer (from this on “customer”) in the online store in the version that is valid at the time of the order. Seedor is the contractual partner of the customer.

These Terms and Conditions shall also apply in the event of contradictory Terms and Conditions of the customer and shall take precedence over these, unless otherwise agreed.

The offer is directed exclusively at consumers. By consumers, a natural person who does not act for purposes related to their commercial, trade, craft or professional activities, is meant. All products offered are sold only in household quantities.

2 Conclusion of contract

The presentation of the products in the online store does not constitute a legally binding offer to conclude a purchase contract, but an invitation to order by the customer. All offers are valid „while stocks last“, unless otherwise noted for the respective product in the online store. Errors are expressly reserved.

By clicking the button ‚Send order‘ in the final step of the ordering process, the customer places a binding order for the goods contained in the shopping cart. Seedor will confirm the receipt of the offer by e-mail. The purchase contract is concluded when the customer receives an e-mail from Seedor confirming the order.

The contract can be concluded – according to the languages offered – in English.

3 Payment

Seedor offers following payment methods:

  • Paypal
  • Klarna
  • Credit card payment
  • Sofort überweisung
  • Giropay

The payment method must be selected before submitting the order.

The goods will be shipped only after receipt of the invoice amount. The purchase price is due for payment immediately. Seedor reserves the right not to offer certain payment methods and to refer to other payment methods.

In the case of advance payment, the delivery of the ordered products will only take place after the full amount of the receipt on Seedor’s account. If the payment is not on account by the due date, even after a renewed reminder, Seedor shall declare its withdrawal from the contract to the customer in writing (sufficient with e-mail). Upon withdrawal, the mutual obligations to perform shall no longer apply.

4 Delivery and availability of goods

Deliveries are generally only possible within the European Union (Excluding the oversea areas). Goods are regularly delivered by mail order and to the delivery address specified by the customer within the delivery period specified before conclusion of the contract and within the delivery area specified in. Self-collection of the goods is not possible.

The customer is obliged to provide Seedor with the correct delivery address in the order process. Seedor is not obliged to check the delivery address before delivering goods. If the goods could not be delivered due to an incorrect delivery address, Seedor may demand the costs for the unsuccessful delivery attempt from the customer. In such cases, Seedor reserves the right to ask the customer for their delivery address, to set a deadline for the customer to accept the goods and to make the further shipment dependent on the payment of shipping costs. If the second delivery attempt is unsuccessful, Seedor expressly reserves the right to withdraw from the contract.

5 Prices, shipping costs  

After entering the delivery address, the applicable prices and shipping costs are displayed in the shopping cart and in the order overview.

The prices displayed are final prices in euros (€) including the applicable statutory value added tax.

The corresponding shipping costs are indicated to the customer in the order process and are borne by the customer. The shipping costs vary depending on the delivery address and country. From a purchase value of 90€ (less any returns by the customer), delivery within the delivery area shall be free of shipping costs. Seedor reserves the right to deviations

6 Transport damages

If goods are delivered with obvious transport damages, the customer has to complain about such defects to the deliverer as soon as possible, as well as by contacting Seedor immediately. Failure to make a complaint or to contact Seedor shall have no consequences whatsoever for the customer’s statutory claims and their enforcement, in particular warranty rights. 

7 Legal right of withdrawal

Customer has the right to cancel the contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which the customer or a third party named by the customer, who is not the carrier, has taken possession of the goods.

In order to exercise their right of withdrawal, the customer must inform Seedor by means of a clear declaration (an e-mail or a letter sent by post) of the decision to withdraw from this contract. For this purpose, the customer may use the enclosed sample revocation form, which, however, is not mandatory.

In order to comply with the withdrawal period, it is sufficient that the customer sends the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If the customer withdraw from this contract, Seedor must refund all payments they have received from them, including delivery costs (with the exception of additional costs resulting from the fact that the customer has chosen a type of delivery other than the cheapest standard delivery offered by Seedor), without delay and at the latest within fourteen days from the day on which Seedor received notification of the withdrawal from this contract. For this repayment, Seedor uses the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

Seedor may refuse repayment until they have received the goods back or until the customer have provided proof that they have returned the goods, whichever is the earlier.

The customer shall return the goods to us without undue delay and in any case no later than within 14 days from the day on which the customer has notified us of the revocation of this contract.

Returns are allowed in their original packaging, provided that the product has not been used and is in a re-saleable condition. Not collecting the package from a pick up qualify as a return. In this case, we will charge the shipping and return costs of the product.


The customer shall bear the direct costs of returning the goods. Seedor reserves the right to make different arrangements in favour of the customer.

The customer shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods which is not necessary for testing the quality, characteristics and functioning of the goods.

The right of withdrawal does not apply to contracts:

for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.

for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

Model withdrawal form: (If the customer wishes to revoke the contract, please complete and return this form).

– To: Seedor ,  Berlin, E-Mail:

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

– Ordered on (*) / received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only in case of paper communication)

– Date(s)

(*) delete as appropriate

8 Liability

Seedor does not guarantee, represent or warrant that the customer’s use of our service will be uninterrupted, timely, secure or error-free.

Seedor does not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

Customer agrees that from time to time Seedor may remove the service for indefinite periods of time or cancel the service at any time, without notice to the customer.

Customer expressly agrees that their use of, or inability to use, the service is at their sole risk. The service and all products and services delivered to the customer through the service are (except as expressly stated by Seedor) provided ‘as is’ and ‘as available’ for the customer’s use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Seedor, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from the customer’s use of any of the service or any products procured using the service, or for any other claim related in any way to the customer’s use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

9 Redemption of promotional vouchers

Promotional vouchers (vouchers which one cannot purchase but which Seedor issues as part of promotional campaigns with a specific period of validity) are only valid for the specified online store, only during the specified period and can only be redeemed once as part of an order process. Individual brands may be excluded from the promotional voucher campaign.

Promotion vouchers are redeemable only once per customer from the minimum order value specified for the respective promotion and until the specified date. Promotion vouchers cannot be combined with other discount promotions.

The value of the goods must be at least equal to the amount of the promotional voucher. For administrative reasons, it is not possible to refund any remaining credit.

Promotion vouchers can only be redeemed before the order process is completed. Subsequent offsetting is not possible. The credit balance of a promotional voucher shall neither be paid out in cash nor shall interest be paid on it.

The promotional voucher cannot be transferred to third parties. Several promotional vouchers cannot be combined with each other.

If the credit balance of a promotional voucher is not sufficient for the order, the difference can be made up using the payment options offered.

The promotional voucher will not be refunded if goods are returned in whole or in part, provided that the promotional voucher was issued as part of a promotion and no consideration was provided in return.

The promotional voucher shall lose its validity if goods are returned in whole or in part and thus fall below the minimum order value attached to the promotional voucher. In this case Seedor reserves the right to charge the customer the original price of the goods their wish to keep.

11 User account, advertising and data protection

Seedor offers a password-protected direct access (“My Account”) for each customer. Here the customer can, if  registration is completed, view data on their past, open and recently dispatched orders as well as manage and save their address data.

Seedor treats and processes all personal data transmitted to it in accordance with the applicable legislation. The customer agrees to this processing. For the purpose of protecting the customer personal data, Seedor observes appropriate security measures.

Further information on data protection can be found in Privacy Policy.

12 Force Majeure

Seedor and the customer are not obliged to fulfil any obligation, if they are prevented from doing so due to a circumstance not attributable to fault and which is not regarded as their responsibility, nor by virtue of the law, a legal action or a generally accepted notion.

Should one or more provisions of these Terms and Conditions be invalid, the remainder of the contract shall remain valid. The invalid provision shall be replaced by the relevant statutory provision.

13 Giveaways

Terms and conditions for giveaway participation can be found on Giveaway terms and conditions.

Contact Information
Questions about the Terms and Conditions should be sent to us at

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