FAQ

 

Where does Seedor ship to?

Seedor ships within Germany, to Norway and Switzerland. We’re working on shipping to more countries with the other products, too. Send us a message if you would like to order from another country and we’ll try to work it out!

Do you ship to US?

At the moment, unfortunately not.

Which payment options does Seedor offer?

The payment service partners of Seedor are Shopify Payments and Paypal. 

When placing an order, you can choose one of the available payment methods offered by our payment service partners.

  • Credit Card 
  • SOFORT (SOFORT can be used by customers in
 Germany, Austria, Belgium, The Netherlands, Italy and Spain)
  • Paypal
  • Klarna
  • Apple Pay
  • Google Pay
Find out all the information you need on how to pay here.

Is there a minimum order value?

Yes, the minimum order value is 20 €.

How can I track my shipment?

When your order is processed and shipped, you’ll receive a shipping confirmation to your email, as well as the DHL tracking code. With that, you can see exactly where your package is. If you didn’t get the tracking code, let us know and we’ll send it to you!

How much does the shipping cost?

Orders from Germany over 70€ are shipped without any additional shipping costs.

For more information about shipping visit Shipping & Delivery -page

Can I pick up my shipment?

Picking up the order is currently not available, sorry!

I have a great product idea for you, how can I share it with you?

We’d love to hear your ideas and feedback! Feel free to share them with us through the contact form or email. You’re also welcome to write us on Instagram @seedor.store or Facebook!